why i hate fleet bank

[totient]

So a week or so ago I went into the Fleet Bank in Porter Square and spoke to someone there about what I'd need to update Arisia's signature cards in light of the upcoming annual elections. She handed me blank cards and a certificate of resolution and told me to bring them back once the election was done, and also told me how to fill them out. I specifically asked if we needed to come in in person (no) and whether we needed anything notarized (also no).

I brought them to the election, got them all filled out, and today I stopped by the same branch to get them into their system. When I got there, the story had changed: we all needed to come in in person, unless specific arrangements had been made beforehand, in which case we needed notarized photocopies of everyone's IDs.

I took the signature cards back, and plan to try again until I get someone reasonable (fortunately, Fleet has hundreds of branches within easy driving distance, so I don't need a very high reasonableness quotient).

But arbitrary rules changes aren't why I hate Fleet Bank. The thing that was different between a week ago and today is that a week ago I was wearing business casual, and today I am wearing shorts and a T-shirt. So now I have to wait for the heat to break so I can wear business casual in to a branch without getting all sweaty doing it. I wish they weren't so damn transparent about it...

Comments

Fleet Bank Ate My Balls

[hammercock.livejournal.com]

http://www.fabulousredhead.com/fleetbank/

Read it. Learn it. Send me your saga. :-}

Re: Fleet Bank Ate My Balls

[palmwiz.livejournal.com]

Feel free to link this one, if you want.

[jbsegal.livejournal.com]

There's a reason I became a notary...and yes, Fleet sucks...

[sunspiral.livejournal.com]

*sympathy* At the moment, my feeling is that All Banks Suck. Even Wainright, where they have no more clue about customer service than Fleet does. OTOH, ask Bridget about her Fleet horror story, where the police ended up getting involved.

sympathy!

[hawkegirl.livejournal.com]

Yeah, I tried to open a joint account with friends (for the horse) at fleet at the begining of the month, I called twice, each time they gave me a totally different story as to what I needed, I went in without them - no good - despite what they told me on the phone, so we wound up all going in...

Re: sympathy!

[sunspiral.livejournal.com]

Did you bring the horse?

[sylphon.livejournal.com]

Yep, I can see why you didn't want to get into that yesterday. Major suck. Sounds pretty typical for banks though. I've had similar problems with First Union in the past. The dress-code snobbery they exhibit is both obvious and annoying.