email not for everyone

Date: 2013-01-28 05:27 pm (UTC)
paradoox: (0)
From: [personal profile] paradoox
Not everyone has access to email at cons. I believe the main hotel liaison said "don't assume that". Logistics said "don't assume that". We are already marginalizing some people who don't deal well with email. Let's not make it worse.

I do think there were some interesting trends this year. Use of cell phones rather than radios for Div Heads.

However, I think communication this year was very disjointed and disappointing. Many people didn't get the memo on the sign policy and staff still used things other than blue tape and put things in elevators. Late checkout was a hairball. The pre-con "newsletters" were often a day late with incomplete information.

I.E. I really don't think this year was any better than past years - it was just "different".

IMO, we need to do a better job of subscribing staff (or at least Area Heads to Staff-Announce or a new Area-Heads mailing list and sending information there. I also don't mean sending meeting minutes there. I mean one item at a time. When some people get a two page message summarizing a meeting, they just don't read it. The sign policy should have been sent to staff-announce. A reminder about only blue tape should have been sent to staff-announce. Information about late checkout should have been sent to staff-announce. As separate messages. And lack of information about Massage Den was a total mess. After I found out about it 24 hours late, I had to leave a meeting and make about 6 phone calls to inform my direct staff. I could go on.

-$.02
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